149 Water Street, 3rd Floor. Norwalk, CT 06854

Category: Operations

We know the way.

Counting on the service department for profitablity

It looks to be a rough month for service, which we count on for making our numbers. Looks like we’re not even close to what need to bill out. Weather caused some interruptions. Holidays don’t help. And a lot of people have been out sick. If we’re down three to four people per day multiplied…
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Growing with Labor Shortages

We’re finding it hard to take in more work at the moment. With the labor shortages, and unemployment so low, we are short on staff needed to produce the work. We’re finding it hard to find enough people who are interested or qualified to work for us. How do we keep growing if this is…
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Building Inventory Management Best Practices

Are we keeping too much inventory on hand? And if so, how do we get it in hand? How do we build best practices for efficient and effective inventory management? Thoughts of the Day: Inventory management can be tricky. Figure out how to predict upcoming orders. Pay attention to prices, too. Look for suppliers that…
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The Art of Realistic and Accurate Estimating

As a small business owner, I struggle with quoting prices and scheduling. I end up over promising to the customer, stressing out my people and hurting the bottom line. I underestimate the work involved. That puts pressure on my employees to deliver within an unrealistic time frame. The cost to produce is higher than expected…
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Working the Night Shift: Is it time to add another shift?

We want to keep up with customer demands. How much can we produce without going to another shift, what is our shift capacity? We don’t have anything figured out for the night shift. When should we consider doing this, and what would be involved? How do we add another shift, and can we keep it…
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