It looks to be a rough month for service department profitability, which we count on for making our numbers. Looks like we're not even close to what needs to bill out. Weather caused some interruptions. Holidays don't help. And...
We're finding it hard to take in more work at the moment. We are short on staff needed to produce the work with the labor shortages and unemployment so low. We find it hard to find enough people who are...
Are we keeping too much inventory on hand? And if so, how do we get it in hand? How do we build best practices for efficient and effective inventory management? Thoughts of the Day: Inventory management can be tricky....
As a small business owner, I struggle with quoting prices and scheduling. I end up overpromising to the customer, stressing out my people, and hurting the bottom line. I underestimate the work involved. That puts pressure on my employees...
How much can we produce without adding another shift? We want to keep up with customer demands. What is our shift capacity? We don’t have anything figured out for the night crew. When should we consider doing this, and what...
SoqualThings got behind in production and we’re trying to catch up. Can you give us any suggestions to help fix production delays? Thoughts of the Day: There are lots of contributors to the backlog. Take a look at which equipment...
Want to have our field people get out the door faster. Some arrive late, and when they do punch in they take their time getting on the road. The field crews can’t get their work done and we can’t make...
Having technical support issues on our end, which is affecting our relations with customers. This has become a major obstacle for us on a daily basis. Help! (more…)
We’re trying to figure out production capacity without going to another shift or farming work out to someone else. We have no clue whether it makes sense to hire more production people, or if we do add people, what kinds...