"We know that it takes a year to get someone started in sales without a pipeline. However, we can’t afford to take that much of a hit training new salespeople to sell faster. We could pay more for the salesperson...
Millennials want flexibility and work-life balance. They are very guarded about their time, but we need flexibility. Any suggestions? THOUGHTS OF THE DAY: Remember when you had a work-life balance life before you got totally wrapped up in the business? Make...
We need to improve the employee experience. Our inexperienced team of people are eager and want to learn, and they do so quickly. We need to get them ready for a big seasonal push that’s coming within a few short...
We need to manage employee mistakes. Unreliable people that work for us. A constant battle. And I play clean-up. They act as they’re off the hook because they apologized. I know that it's easier to turn around someone than replace...
Ask Andi: How do we put an end to workplace drama? A valuable employee is creating disruption. This employee is too important to the company to dismiss. But I can’t ignore the problems. Any suggestions? Thoughts of the Day: Workplace...
It's always easy to point fingers. And lately I've seen a couple of my employees doing a lot of that. How do I get people to understand that it's not about the blame, it's about fixing the problem and learning...
"Our part-time bookkeeper is making a lot of mistakes lately. It’s hard to get him to meet with me, or to make edits to show the data the way I want it. But I’m afraid to make a change. This...
"My nature is to be easygoing. I've been told that as a small business owner that's not good. I do find that sometimes my guys will be like me - laid-back and easygoing, not so accountable. Any suggestions?" Our...