Prevent employees from becoming or engaging with competitors Don't be a doormat. We have a problem with non-compete agreements between an employee, employer, or contractor. Neither our employees nor our business partners have signed one. We would never think of...
We have an employee compensation issue that keeps stretching our strategy limits. Asks for reimbursement of expenses that we don’t usually reimburse. Frequently requests salary increases. Asks for special favors regularly. Tends to take it personally, as if we're not...
Taking sales to the next level like we had a couple years ago are not going to happen again. Everyone agrees that we’ve already hit the high-water mark. We never had much of a sales organization. We just got calls...
I am so wrapped up in the day-to-day activities of my business that I don’t get around to working on the big picture. We're not seeing the forest through the trees. How much of a problem is this, really? After...
How to manage cash flow when cash is short. Cash is tight. Makes it hard to plan the next three to four months. We’ve been making money, so I don’t understand. And I’m worried about what comes next, in case...
We didn't delegate sales, so better customers trust anyone but us. Few of our employees deal with clients. We wanted to be sure customers get the answers they needed right. We also wanted to be sure that customers wouldn’t follow...
It’s time to turn the business over to the next generation. They’re already here; they’re doing the work. And I’m ready to play, to do other things, to lay down the responsibilities I’ve carried for so long. What do...
We need to deliver business value. We’re not as productive as we can be. To be honest, it’s probably me, the owner, getting in the way. It just seems like we’re always busy but not making money the way...
Our sales and operations planning is not hitting the mark. Operations work hard, within the constraints of available hours. They take delivering on promises seriously and feel blindsided about last-minute job requests. They have no say in job scheduling or...