communication Archives

Feeling Burned Out? Let’s Talk About That

Originally written for Chauffeur Driven Magazine by Robyn Goldenberg Question: “We have burnout symptoms. We’ve been working harder than we ever have before with fewer resources and for less money at the end. I’m starting to feel like there’s no end...

Delegate to Your Team and Give Up Control

Leadership

Gain by giving. Delegate without giving up control.

We lack of organizational structure. Not everyone can be a manager. We might not recognize lead candidates — I’m not sure what a lead is, anyway. I don't know how to delegate without giving up control. I can’t leave unless...

Marketing

Getting Social Media Payoff

As a small business, I can’t afford to waste money on chasing a social media payoff. What we’re spending seems wildly disproportionate to what we’re getting. How can I manage social media and the vendors I work with? Thoughts of...

Human Resources

‘Clear the air’ employee meeting

Time for a 'clear the air' employee meeting. Don’t think my employee is a long-term player. They think more along the lines of how much can they get out of the situation short term? How do I find out...

Operations

Understanding Punctuality

Want to have our field people get out the door faster. Some arrive late, and when they do punch in they take their time getting on the road. The field crews can’t get their work done and we can’t make...

Leadership

Communicating for Effective Leadership

I feel my effective leadership clues are waning. I used to be able to read how people were feeling by observing their body language. Now communication is mostly over email and phone and that makes it harder for me to...

Successful business Dealmaking in Business

Human Resources

Employee Compensation Strategy

We have an employee compensation issue that keeps stretching our strategy limits. Asks for reimbursement of expenses that we don’t usually reimburse. Frequently requests salary increases. Asks for special favors regularly. Tends to take it personally, as if we're not...

Accountability Starts at the Top in Business

Leadership

Being nice does not mean being a doormat

I’m not aggressive but I have to get it done. I’m a nice guy, but while I tend to see the best in other people, I know I also get walked on by vendors, customers, and sometimes even employees. How...

Sales

Taking sales to the next level

Taking sales to the next level like we had a couple years ago are not going to happen again. Everyone agrees that we’ve already hit the high-water mark. We never had much of a sales organization. We just got calls...

Tag: communication