We add one client and then we lose one. There’s no real growth to maintain customer loyalty. We have never done a campaign push to grow the maintenance side of our business. Should we focus there? And if so, how...
We find that maybe five out of 100 customers fit our “best client” criteria. Our goal is to have 80 percent fall into that category, but we can’t just get rid of everyone else. How do we get...
Don’t know if our price is too high or low. How do we figure out what the sweet spot is? Are we leaving money on the table? Thoughts of the Day: When pricing company products, figure out how well your...