If an employee or management were to get sick, we'd need a replacement plan. What would employee cross-training look like? Thoughts of the Day: Employee cross-training gets your people ready to step into another job and reduce personnel crises....
Our ability to prioritize the workload is lacking. At certain times of the year, we need people in the field to work harder. When things pick up, we find certain people who are doing a lot more than others. This...
Ask Andi: I’m stuck in day-to-day operations. My job as an owner is to focus on building the business. But there are so many things that need to get done. And the people around me can’t do it all. How...
Ask Andi: Is our business is too accommodating? This month I got hit from every angle - customers, employees, and vendors. But it's a one-way street of favor requests with nothing in return. How do I stop people from asking...
Letting go becomes more important than stepping in to get things right - and that seems so wrong! My employees tell me that I get too involved in things they're doing. My problem is this: I see they could do...