Our company has a reactionary work style. We end up working late at night to fix things that got out of hand during the day. Then we jump from one crisis to another. “Don’t worry, it will turn around,” we...
A key player in our operations area is getting employee burnout. We can’t afford to lose her. How do we find the balance between getting work done on time and keeping burnout at a minimum? THOUGHTS OF THE DAY: Employee...
My two top guys are worried about managing the workload. It regularly goes from too much to not enough. I think part of the problem is one unreliable guy, but they tell me they can’t survive without him. I have...
I need a strategy for managing millennials. I’m getting a lot of applications from millennials, but it seems like millennials are just looking for the next best thing and are not willing to work as hard as generations before....
Our workplace accountability is lacking. We are deep into our busy season. We have a team of techs who work out in the field. It seems like there is no recourse if they screw up. We, the owners, pay...
Worried that employees aren't listening to me. If they’re not going to listen to their boss, who are they going to listen to? How can I keep from getting pushed out of the way? Thoughts of the Day: If...
We need to deliver business value. We’re not as productive as we can be. To be honest, it’s probably me, the owner, getting in the way. It just seems like we’re always busy but not making money the way...
Ask Andi: How do we retain employees who have reached their growth potential in our company. We're afraid of creating disgruntled employees that are not considered for growth opportunities, or they are considered and not promoted. Thoughts of the Day:...
Ask Andi: Is our business is too accommodating? This month I got hit from every angle - customers, employees, and vendors. But it's a one-way street of favor requests with nothing in return. How do I stop people from asking...