Prevent employees from becoming or engaging with competitors Don't be a doormat. We have a problem with non-compete agreements between an employee, employer, or contractor. Neither our employees nor our business partners have signed one. We would never think of...
How to manage cash flow when cash is short. Cash is tight. Makes it hard to plan the next three to four months. We’ve been making money, so I don’t understand. And I’m worried about what comes next, in case...
wheI'm training the trainers but I"m not a good trainer. I need to be mindful of that while ramping up a business development person — our next important hire. And I need to use this opportunity to get better at...
Accountability leadership starts at the top. My partner does not respond in a timely manner. Not only does it slow me down, it hurts the productivity of the rest of the organization. He’s a good guy and I know he...
We didn't delegate sales, so better customers trust anyone but us. Few of our employees deal with clients. We wanted to be sure customers get the answers they needed right. We also wanted to be sure that customers wouldn’t follow...
We haven’t had good luck building up sales by turning things over to salespeople. We give them leads they don’t turn into business. Later on, we find they didn’t follow up on the leads. Or they followed up but couldn’t...
Am I spread too thin multi-tasking? I'm called on to deal with problems that crop up as we try to deliver what’s been promised. Since I know more about how things work and have a broader view of where we...
to buiI don’t want to save money and then spend the financial nest egg to get through our slow months. Every year it feels like we give back all our profits when it gets quiet. Help! THOUGHTS OF THE DAY:...
I have been told that culture shapes employee motivation. Motivation solutions increase performance. I’m not great at that – seems gratuitous. I’m busy and get my tasks done, no one pats me on the back. Why should I do more...