Ask Andi: I need to motivate employees. One of our key employees is tentative to try new things. She has to develop new abilities or she won’t progress. How can I best support her? Thoughts of the Day: So how...
Ask Andi: I rushed and hired the wrong new employee. It turned into a real headache. We clashed about nearly everything. From how to do the work, to who was responsible for what. It cost me time, energy, and lost...
Ask Andi: We are getting ready to hire another key person to help with our growing operation. I can see that it would help to build a manual - for someone else to come on board - the instructions -...
Ask Andi: How do we delegate? I'm doing the work of four people. And I run this company. I want to step back so others may step up. Successfully. What do you have to say about it? Thoughts of the...
Ask Andi: How do we get more sales over the phone? Our salespeople network without any certainty that they will meet someone who fits our target criteria. I'd like them to save energy by working the phones. They complain that...
Ask Andi: When recruiting, potential salespeople run when they learn they'll integrate lead generation with sales. I only have a couple of people on sales who make enough daily calls. The rest slack off or live in the hope they’ll...
Ask Andi: We have a manager struggling to get a new employee up to speed. We may fail this new employee by letting the manager make training mistakes at the employee's expense. But we don't want to step in and...
Ask Andi: What is a dynamic salesforce? As an owner, I bring in most of the company's sales. And spend a lot of time training salespeople. Eventually, they will produce sales, but right now I'm spread thin. I fear we...
Ask Andi: We need a business backup plan. My head of operations had a less than positive annual physical. Nothing life-threatening, but the warning about physical health was a wake up call for all of us. Things should be in...