Tag: operations

Fixing Efficiencies in the Service Department

Our service department is a headache and as a small business that can spell disaster. Employees take more time than necessary to complete jobs, other times they skip parts of what they’re supposed to do. Some folks are often late, others forget to clock in. We need to change things around.

Thoughts of the Day: Start with a top down assessment. Set excellence as the standard. Make sure to use metrics to speak with facts about what’s going on. Build up teams to support what you’re trying to accomplish.

Using Shop Downtime to Your Advantage

At certain times of the year people in our shop aren’t working as much as we would like them to be. We want them to be busy. We have plenty of work year around. And it’s nice to have some downtime, but we don’t want people to get “soft” when things slow down. How can we best use the quite times?

Thoughts of the Day: Quiet times in the business are a great opportunity for reflection on what works well and what could be done better. Imagining the future is essential for any production that intends to stay profitable. Make time for training in order to upgrade skills and boost efficiency. Use the time to celebrate and prepare for what’s next.

Imagining the Future – build a plan

The good news is we’ve been growing. But we’re operating a company of 50 employees the same way as we worked when we were 20 employees. What should we be doing to make things better as we continue to grow?

Thoughts of the Day: Growing the company is a good thing, keeping up with growth can be a challenge. Think ahead about your future plan, build systems that will benefit a company twice the size. Figure out your leadership team of the future. Imagine your customers of the future. Build controls that serve the increased volume of activity. Learn about technology advances that can help you stay ahead of productivity and innovation curves.

Getting Social Media Payoff

As a small business, I can’t afford to waste money on social media. What we’re spending seems wildly disproportionate to what we’re getting. How can I manage social media and the vendors I work with?   Thoughts of the…

Growing with Labor Shortages

  We're finding it hard to take in more work at the moment. With the labor shortages, and unemployment so low, we are short on staff needed to produce the work. We're finding it hard to find enough people…