It looks to be a rough month for service department profitability, which we count on for making our numbers. Looks like we're not even close to what needs to bill out. Weather caused some interruptions. Holidays don't help. And...
Ask Andi: What's the right amount of overtime? We are spending $3,500-$4,000 a week in overtime. It's becoming a habit that's costing some serious money. Bet we could cut out $100k per year if we cut out overtime. But, I...