How do we stay in touch with existing clients? Once we get an order it gets turned over to people in our operations department. They handle everything from customer questions to delivering on time and on budget. Once we deliver,...
"We know that it takes a year to get someone started in sales without a pipeline. However, we can’t afford to take that much of a hit training new salespeople to sell faster. We could pay more for the salesperson...
Ask Andi: It’s difficult to ask for sales referrals. I feel that people should refer my company’s services because they want to, not because I’m asking them to. I find it hard to ask for a favor, which is what...
"My service business needs more customers from the Internet. Our Web site is a few years old and pretty basic. It's time to build a new one. Any advice?" Building a Web site can be as simple, or as complex,...