Having technical support issues on our end, which is affecting our relations with customers. This has become a major obstacle for us on a daily basis. Help! (more…)
Just watched a client go out of business because they didn't have good control; the owners told us: "we don’t know what’s going on, we weren’t watching it". Don’t ever want that to happen to us. What should we put...
We have a couple of disgruntled employees, who don’t like change. They’re good workers who generally support the company, and I value their overall contribution. But lately, we’ve had to make some significant changes in how we do things to...
I have been told that culture shapes employee motivation. Motivation solutions increase performance. I’m not great at that – seems gratuitous. I’m busy and get my tasks done, no one pats me on the back. Why should I do more...
It’s time to rebrand the business – at least I think it is. We’ve been through a lot of changes the last few years in terms of customers, markets, services, and employees. Time to do a reality check on...