Our company has a reactionary work style. We end up working late at night to fix things that got out of hand during the day. Then we jump from one crisis to another. “Don’t worry, it will turn around,” we...
SalsWhen it comes to selling, I’m figuring out that I have to think like a sales detective and not a typical salesperson. Do you have any suggestions on how to best do that? THOUGHTS OF THE DAY: Decide on who...
How do we stay on top of project management? We found out projects that we thought were done, weren’t. Other projects weren’t done profitably. How do we get control of this? THOUGHTS OF THE DAY: Use project management tools to...
We are working on getting clients in for client appreciation visits. But they’re all so busy. We have a lot that we want to show them and we need to get them to our shop for them to see it....
to buiI don’t want to save money and then spend the financial nest egg to get through our slow months. Every year it feels like we give back all our profits when it gets quiet. Help! THOUGHTS OF THE DAY:...
A key player in our operations area is getting employee burnout. We can’t afford to lose her. How do we find the balance between getting work done on time and keeping burnout at a minimum? THOUGHTS OF THE DAY: Employee...
I have been told that culture shapes employee motivation. Motivation solutions increase performance. I’m not great at that – seems gratuitous. I’m busy and get my tasks done, no one pats me on the back. Why should I do more...
It’s time to rebrand the business – at least I think it is. We’ve been through a lot of changes the last few years in terms of customers, markets, services, and employees. Time to do a reality check on...
Office staff doesn’t know enough about our accounting practices. Or accounting in general for that matter. The accounting says they’re overwhelmed. If anyone in that department is out sick, they get behind. Space is limited in accounting. They’re dealing...