Accountability leadership starts at the top. My partner does not respond in a timely manner. Not only does it slow me down, it hurts the productivity of the rest of the organization. He’s a good guy and I know he...
As far as our marketing plan, we don’t communicate clearly. We don't know who we should be marketing to or how. We definitely don’t have a plan of attack. Looking for suggestions. Thoughts of the day: Start by reading about...
To mitigate business risks, we know prices are going up. We have an insurance renewal coming up. On top of that, we’ve had a couple of claims, which we’re sure will hurt us. We need help and we’re looking for...
Work isn't easy. Last year, we should have maxed out August. Ended up being one of our lowest months because of vacations, one guy on light duty didn’t come in, the second guy struggling with shoulder problems. We were counting...
Differentiate your business. We need a differentiator; as an industry, we’re being commoditized. We won’t be able to stay in business forever unless things change. Thoughts of the day: Offering something unique to differentiate your business boosts profitability and chances...
Dig business out of debt. I have no more money to put into the business. Over the years the business has been good to me. It has supported lots of families — mine, as well as my employees. Right now,...
We know demotion is never easy. We’re worried about how one of our supervisors is going to react. We don’t want to lose him, but we’re bringing in a manager over him. This employee is clearly our star technical person....
Feels like over the last year I’ve put an extreme amount of effort into changing company culture. Things are getting better, but there’s still a ways to go. Still have people here who aren’t buying into it. Suggestions? Thoughts of...
Our salesperson isn't value selling but rather pitching products. He likes to discount add-on services, which are a big profit margin for us. He’s told some clients we would do it at cost. We need to fix this now. He’s...