We'd like to help an employee develop coping skills. She is easily frustrated when things don’t go as planned. She’s a great producer, yet gets easily rattled when surprised, and it puts her off her game. She quickly switches from...
We need to manage office stress. I’m worried about how stressful it’s been around here lately. We’re short-staffed but still working at full speed. Our head of operations is visibly stressed. With everything that’s piling up, that person is starting...
Ask Andi: Our business stress level is over the top. It's been an up and down year. Some employees are suffering. And some clients are struggling. I know things are getting better, but at the moment I am feeling numb....
"One of my staffers gets so many calls from other employees requesting help that he can’t concentrate on his work. He’s getting stressed about the work piling up on his desk. So am I, because I’m his backup and I...