We're getting business in, but I wonder how much more we leave on the table. We could be in the field more to drive training with sales reps and managers. We're struggling to put together a sales rep training manual...
At certain times of the year, people in our shop aren’t working as much as we would like them to be. We want them to be busy. We have plenty of work year-round. And it’s nice to have operations downtime,...
Feels like the workforce pool is shrinking. We want to keep good employees who might get offers from other employers looking for talent. We want to link pay increases to results: you learn something, now you’re worth more money. What...
How do we make this business partnership work? The partner we thought we had has turned out not to be a true partner. We feel like they went behind our backs and directly approached our customers and employees. This, after...
We need to build tomorrow's leadership team to drive this company forward. Our management team needs to understand that to drive performance. Employees look to me for direction. It all sits on my shoulders. I’m at fault for the way...
Ask Andi: I’m stuck in day-to-day operations. My job as an owner is to focus on building the business. But there are so many things that need to get done. And the people around me can’t do it all. How...
Ask Andi: As a new executive assistant, I’m making my way. I feel like I’m on my own island, not doing a lot with others. If people are having meetings, I may not be included. I also don't know...
Ask Andi: We are thinking about joining forces with another firm. Cultural differences could be the biggest problem. What can we do to make this work? Thoughts of the Day: Due diligence is a process of detailed investigation. Mergers are...
Ask Andi: We have too many leaders. Unfortunately, there’s confusion as to who should do what. We duplicate efforts. That keeps turning into work hours we can’t invoice. That’s costing me both revenue and profit. Thoughts of the Day: Too...