Client Retention & Lost Opportunities
I am concerned that we’ve lost a few clients recently, and I’m pretty sure it’s
February 14, 2011
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I am concerned that we’ve lost a few clients recently, and I’m pretty sure it’s
One of the biggest reasons for project failure is that no one believes failure
75% of IT specialists estimate their companies lose between 3 and 50 hours of
One of my best business associates and I used to laugh at the guys who
Letting go becomes more important than stepping in to get things right – and that
I’m concerned. I have people who can do projects, but they’re not doing enough to
This article will help you get your employees on the right track to great customer service.
“We’ve done a great job cost-cutting. We’re making bigger profits than ever, even though sales
“One of my staffers gets so many calls from other employees requesting help that he
“We’ve been cleaning up and simplifying how we do things. We’re not at the
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