Operations
Operational Planning the Right Way
Ask Andi: Whose responsible for operational planning? Policies and procedures are being ignored. People do
June 4, 2012
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(203) 952-0000
(203) 952-0000
Ask Andi: Whose responsible for operational planning? Policies and procedures are being ignored. People do
Ask Andi: We couldn’t complete all of our projects in time to invoice the customers
Ask Andi: My manager received customer feedback from an irate customer. I think the customer
Ask Andi: We need a business backup plan. My head of operations had a less
Ask Andi: We need to increase productivity. Our work is labor-intensive. We don’t have the
Ask Andi: What’s the right amount of overtime? We are spending $3,500-$4,000 a week in
We’ve been trying a lot of new things lately, in order to increase revenue and
We have some projects that we need to get through, and not enough hours in
We’re expecting staff turnover this spring, for a variety of reasons, including sickness, maternity leave
One of my guys from the field is now helping me with sales. He’s pretty