Worker and foreman in a safety hats performing quality check on a factory
Operations

Culture of Safety in the Workplace

If safety is currently the issue, start by slowing down the pace of activity. Selling more can lead to more rushing, slip ups, missteps, injuries, stress and poor judgments. Address gaps in sales vs. delivery schedules by looking carefully at what’s realistic short and long term.

building customer feedback into loyalty
Operations

Ensuring Customer Relationships

Rate providing a service for your customersEnsuring customer relationships is tough. Our people aren’t sure

Turn around sales, profits, and the business
Operations

Productivity Drives Profit

What drives productivity profit? If we hire another salesperson, operations would need to deliver. People

procedure manual employee benefit Improve Employee Efficiency
Operations

Improve Employee Efficiency

Ask Andi: We’re trying to improve employee efficiency. To do that, we need to refocus.