I interviewed an "A" player but the team passed on her. In retrospect, I should have brought her in. How do I get my team to recognize and embrace bringing on high-quality talent when recruiting employees? Thoughts of the...
If an employee or management were to get sick, we'd need a replacement plan. What would employee cross-training look like? Thoughts of the Day: Employee cross-training gets your people ready to step into another job and reduce personnel crises....
We are having trouble getting some of our employees to pay attention and they make mistakes. It's almost like they get in a groove and can't get themselves out of it. When there's a mistake, we discuss it. Employees...
We’re a family-owned small business with a history of saying we’re family oriented with all of our employees. But we’re having trouble explaining what that means to our employees and potential new hires. Thoughts of the Day: Smart companies pay...
We’re wrestling with how to specifically tailor employee job descriptions, so we’ll know exactly what we would want people to handle. Feels like a lot of work. Want people to accept and embrace the results. Want to be as...
I’m afraid to hire employees, only to lay them off. Problem is I’m working more than I should be. I’m sure you’ve been to the same place. How do I get past the fear? Thoughts of the Day: Read your...
Time for a 'clear the air' employee meeting. Don’t think my employee is a long-term player. They think more along the lines of how much can they get out of the situation short term? How do I find out...
Have a partner who can’t prioritize work. He focuses on one thing until he’s done, doesn’t matter how frustrated he gets, gets stuck, and just is stuck. How can I help him get unstuck so he can work on top...
We have concerns regarding our sales and service people. We need to see more intensity and instill passion. How do we help these people get there? THOUGHTS OF THE DAY: What is it that you’re trying to accomplish? Define your...