Ask Andi

CRM for More Business

I know that before we can focus on closing sales, we have to button things up with putting leads on the table and keeping track of them. A couple proposals and follow ups slipped through the cracks recently, which…

Turning around sales, profits, and the business overall

We ran lean so we could take cash out for personal needs. Recently, we’ve seen a significant drop in net income. Think we need to spend money to get things moving forward profitably, but we’re going to be short…

Using Shop Downtime to Your Advantage

At certain times of the year people in our shop aren’t working as much as we would like them to be. We want them to be busy. We have plenty of work year around. And it’s nice to have…

Help Your Sales People Deliver Better Results

We’re getting business in, but I wonder how much more are we leaving on the table. We could be out in the field more to drive training with sales reps and managers. We’re struggling to put together sales rep…

Gain Control by Giving Up Control – trust your people, delegate

We have a lack of organization structure. Not everyone can be a manager. We might not recognize the candidate who can be a lead – and I’m not sure what a lead is, anyway. On the other hand, I…

Designing the future ownership of your business

Been having a lot of discussion lately about what the next generation of the business will look like. Who will run it, who will work in it, what kind of work we’ll be doing, and how we’re going to…

Managing Risk – Consider all the options

We have a huge opportunity, and we’re going to be taking a huge risk to go after it. This is the kind of risk and debt could destroy everything I’ve worked for because it involves a ton of debt…

Reaching your audience with marketing

People don’t know us. They don’t know who we are, what we stand for. It’s not so easy to reach people. Sometimes I feel like I’m just taking at people, but don’t really have their attention. What should we…

Ready to Sell Your Small Business

Getting my small business ready for sale. Makes me feel on edge and unsure. After 23 years of running this business I have to stop following my long practiced habits and focus on what’s next – how do I…

Imagining the Future – build a plan

The good news is we’ve been growing. But we’re operating a company of 50 employees the same way as we worked when we were 20 employees. What should we be doing to make things better as we continue to…

Building a Sales Plan

We’ve never had a sales plan – a planned out way to get leads and work the leads. What should we use as a template? How can we make sure the plan works? Thoughts of the Day: Most small…

Finding talent – rethinking how we hire

My state is under 3% unemployment. It seems like few in that remaining 3% are trying to work. Hiring has been an obstacle. Without additional qualified employees who are committed to working hard and getting ahead, as a business…