We'd like to help an employee develop coping skills. She is easily frustrated when things don’t go as planned. She’s a great producer, yet gets easily rattled when surprised, and it puts her off her game. She quickly switches from...
We’re trying hard to attend regularly scheduled meetings, but we keep getting interrupted. It's usually the same stuff. Urgent client needs, employees needing help, a team member out sick, etc. When we get a chance to meet, we need to...
How do we make this business partnership work? The partner we thought we had has turned out not to be a true partner. We feel like they went behind our backs and directly approached our customers and employees. This, after...
My parents run the family business and I'm working for them. With only general promises that someday it will be mine, I don’t have any shares. I don’t agree with what my parents are doing and think they’re making some...
How do we keep the family-owned business in the family? More specifically, how do we keep our son and daughter happy, so that they stay in the business? Thoughts of the Day: Figure out what’s best for the family-owned business....
Facing family business succession, we need a plan. We’re dealing with a family member who should be retiring. Unfortunately, she still owns the stock and is very controlling. We want to take the company forward, but don’t have the...
My leading by example isn't working. I am wearing too many hats. I'm not doing things that are a priority. I keep wrestling for control with people who aren’t doing what I want. If I delegate to someone, how...
Market change makes it feel as though we’re dodging lightning bolts. Changes are coming at us from every direction. I worry something unexpected could seriously harm the company I’ve worked so hard to build. It’s getting harder to steer...
Our business needs a succession plan. The strategy has been to recruit good people, promoting from within if possible. With the people in place who could play a significant role in the company’s next generation, we're ready. Next we...