"We need help with our estimating. It takes too long to estimate. And the field blames sales for underbidding. Any suggestions would be welcome!" Good estimating systems and the right customer can mean the difference between making and losing...
"I run a successful Veterinary Practice. One wrinkle is clients who don't show up. Some call to cancel, some don't. It gets in the way of scheduling other clients. In these tight financial times I'm hesitant to drop them and...
"We're looking at a decent to good year. Any suggestions for getting our productivity tools up to date? We're a business-to-business seller of services and have 12 people in our main office plus staffers at our three area stores, at...
"It seems hard to get motivated. My business has actually done well for a number of years. Well enough that I didn't have to work very hard. My staff was good at keeping things running, giving me lots of time...
"My office space lease is coming up for renewal next year. Any suggestions?" Whether you're negotiating for the first time in many years, or looking for the first time, the same rules apply. Hire good advisors. Look around. Be realistic...
"We've just started with problems meeting our promises to clients. As a small business owner, it seems like it's not as simple as it used to be. Customers are complaining and my people are getting frustrated. Any suggestions?" Many small...
"What (if any) has been your personal experience with online data protection or data backup service providers? With EMC and Seagate now in the market, the sector seems to be reaching critical mass. I appreciate anything you can share pro...
We need to get a better handle on our inventory. It seems we're using a lot more than we used to. As prices keep going up in my business, I'm concerned we could end up getting priced out of the...
Can you please talk about safeguarding data. So much of what we do is now on computers. I've heard from some of my peers that they've had major problems with crashes, losing data and time lost fixing problems that result....