We tried to provide support to a major client in an area where we suck. We got burned as a result. But they were the ones who insisted on all or nothing. Any suggestions for next time? Thoughts of...
"How do you fire a customer? I have some long-time customers who were doing more harm to my business than good. Parting ways with them is way overdue, and I don't want there to be any hard feelings. I recently...