Ask Andi: Meeting deadlines is becoming an issue for one of my employees. He's a smart contributor. But I know I can't count on him to deliver when I need him to. That adds a lot of stress to both...
Ask Andi: I need to communicate efficiently. Employees don't understand what I expect from them. I know what I want them to do. I point people in the right direction, then nothing happens. Or they do something entirely different from...
"My employees get busy working in the back of our retail shop and then don’t answer the phone or help out up front. How can I get the point across that we all have to take care of customers. Customers...