We struggle to balance business. Balance the right number of employees and materials to make and deliver what we sell. Some days I’m trying to keep people busy. On other days to get things out the door on time. I’m...
"We've just had a customer return a piece we made, that didn't work the way it was supposed to. Needless to say, the customer wasn't too happy, and neither am I. When I checked into production, I found that several...