We know creating customer value is more than your crew in a uniform. Everybody provides that. We need to differentiate ourselves in our customers’ eyes. How do we do that? Thoughts of the Day: Focus efforts on creating customer value....
Ask Andi: We have to do a better job of educating our clients and prospects. There is a lot of mediocrity out there. I find it hard to deal with clients and prospects who demand the level of services we...