Ask Andi: What is a dynamic salesforce? As an owner, I bring in most of the company's sales. And spend a lot of time training salespeople. Eventually, they will produce sales, but right now I'm spread thin. I fear we...
Ask Andi: We need to increase productivity. Our work is labor-intensive. We don't have the money to throw at the problem right now. We're wasting money doing things inefficiently. But afraid to make an upfront investment to improve profits. What...
Ask Andi: What's the right amount of overtime? We are spending $3,500-$4,000 a week in overtime. It's becoming a habit that's costing some serious money. Bet we could cut out $100k per year if we cut out overtime. But, I...
One of the biggest reasons for project failure is that no one believes failure is an option. Learn to play defense as well as offense. We have a bunch of unproductive overlap. Our people are assigned in teams to...
I know that if someone doesn't receive coaching they could fail. I'm trying to get my managers to understand that. Can you help me? This reader is talking about the need to train the trainers, the managers. She's quite correct...
"People who work for me come to me, one at a time, complaining about each other and things that don't work. They catch me in the middle of doing my work, so I tell them to bring it up at...
"We're looking at a decent to good year. Any suggestions for getting our productivity tools up to date? We're a business-to-business seller of services and have 12 people in our main office plus staffers at our three area stores, at...