Ask Andi: My sales force is stagnant. The newest ones make the most calls. As they settle in and work on opportunities, they lose focus on lead generation. Most make fewer calls. Their production falls off. How do I challenge...
"My employees get busy working in the back of our retail shop and then don’t answer the phone or help out up front. How can I get the point across that we all have to take care of customers. Customers...
We have some training to get through, and we never seem to get to it. It's important that we do, as completing this training will help us with both sales and customer service. It seems like we're always busy with...