We need to manage employee mistakes. Unreliable people that work for us. A constant battle. And I play clean-up. They act as they’re off the hook because they apologized. I know that it's easier to turn around someone than replace...
"One of my staffers gets so many calls from other employees requesting help that he can’t concentrate on his work. He’s getting stressed about the work piling up on his desk. So am I, because I’m his backup and I...