Ask Andi: We scare employees when we hire talent from the outside. Especially at the upper level. Yet we have to do this in order to grow. We have a big hole to fill near the top of the organization....
aAsk Andi: I'm worried about my sales team. They don't seem to be focused. Sales results aren't great. I'd expect the salespeople to come in early, leave late, and put in the hours necessary to succeed. Instead, they're in by...
Ask Andi: I need to communicate efficiently. Employees don't understand what I expect from them. I know what I want them to do. I point people in the right direction, then nothing happens. Or they do something entirely different from...
We're finding that it's really hard to change habits. We're implementing some new ways of doing things, and our people seem to be really resistant. We have good employees, it just seems like they're stuck in a rut. How do...
We have a new hire coming on board, and I'm concerned that this person gets off to a good start. Historically we haven't done so well. We all scramble to find the right tools. My existing employees end up competing,...
Recognize & reward behaviors you want in the future: publish top-to-bottom performance stats, host hall-of-fame awards, hand out special assignments, write thank-you's, encourage best practice presentations, nominate people for public awards, pay for organization memberships and education. I...
I'm concerned. I have people who can do projects, but they're not doing enough to make the projects shine. It's easy for business owners to get frustrated when they see employees not achieving their best. Owners need to draw the...