We need to deliver business value. We’re not as productive as we can be. To be honest, it’s probably me, the owner, getting in the way. It just seems like we’re always busy but not making money the way...
First-line supervisors are deficient in job performance reviews. Some employees don’t get proper feedback. They don’t get the recognition they deserve. They feel disgruntled or overlooked. We need to deal with this before anyone leaves for the wrong reasons. Thoughts...
We'd like new sales with our biggest client. We're almost finished with their project. It is the only project of that size coming in the door right away. How do we take this customer and turn that contract into new...
What drives productivity profit? If we hire another salesperson, operations would need to deliver. People are already working hard within available hours. They are worried about getting things done. Or fail to deliver. What happens when sales pick up? Thoughts...
Managing inventory is a big project. It takes time and manpower. Our last audit was three years ago. We know counts are off. How much value would we get from doing a complete inventory count? Especially when considering the...
Ask Andi: How do I collect employee feedback? Dealing with employees is a never-ending struggle for me as a business owner. When things go wrong I’m least likely to get honest feedback. It's just when I need it the most....
Ask Andi: Many employees get comfortable then act like they're irreplaceable. They have grown into important roles. But that kind of attitude isn’t good for the company. Are long-time employees replaceable? Thoughts of the Day: Make great employees irreplaceable. Build...
Ask Andi: We overlook the power of acknowledging our people. What a lesson. Eyes wide open now. How do we build this into culture? Thoughts of the Day: Acknowledge your people. It's is a powerful tool. So is appreciation. Build...
Ask Andi: Our salespeople are too comfortable. A productive sales force is key to our future success. It’s time to get them in gear. How do we measure sales performance? Thoughts of the Day: There are two types of comfortable...