A seasonal business rush made it really busy. Uncomfortably so because we were not prepared. I pushed hard to boost sales. But didn’t look at how we were going to handle the additional work. Now my employees are looking...
Ask Andi: Our workload imbalance is costing us profits. Senior employees do too much work. Carry too much of the workload. It's costing us profits. Junior employees need to step up. How do we straighten this out? Thoughts of the...
Ask Andi: I’m stuck in day-to-day operations. My job as an owner is to focus on building the business. But there are so many things that need to get done. And the people around me can’t do it all. How...
Ask Andi: Employees' workplace attitude is to “wing it”. There's a lack of agreement on how things get done. We lack clarity. Have no clear chain of command. Inadequate communication, responsibility, and structure. What guidance do we need to turn...
Ask Andi: As a new executive assistant, I’m making my way. I feel like I’m on my own island, not doing a lot with others. If people are having meetings, I may not be included. I also don't know...
Ask Andi: How do we change business behavior? We need to deliver results. Get better as a company. It's difficult to break old habits. How can I help employees build habits that matter? Thoughts of the Day: There are ways...
Ask Andi: We struggle to stick to the business plan. It feels unnatural to prioritize working on a plan when day-to-day pressures crop up. It’s easy to get sidetracked. Thoughts of the Day: Stick to the business plan or change...
Ask Andi: We have trouble controlling inventory. Parts come in and go out from various directions. Picked up at stores. Delivered to clients or our shop. Brought in by stock trucks. Installed at clients. And sitting inventory. We could be...
Ask Andi: Being a better boss isn't easy. The older I get, the more frustrated I become. When things come up, there’s an unwillingness on my part to address the seriousness of the issues at hand. What to do? Thoughts...