We’re hitting our numbers in terms of new sales, but we’re still off in overall revenue and profit forecast. We’re trying to figure out what’s working and what’s not working. Is it a mix? If the mix is OK, maybe...
Find it hard to follow a business plan. Hard to trust the numbers and use them in calculations going forward. Things seem to change dramatically from when we lay out a plan to the end of the year. We line...
How do we make this business partnership work? The partner we thought we had has turned out not to be a true partner. We feel like they went behind our backs and directly approached our customers and employees. This, after...
SalsWhen it comes to selling, I’m figuring out that I have to think like a sales detective and not a typical salesperson. Do you have any suggestions on how to best do that? THOUGHTS OF THE DAY: Decide on who...
Market change makes it feel as though we’re dodging lightning bolts. Changes are coming at us from every direction. I worry something unexpected could seriously harm the company I’ve worked so hard to build. It’s getting harder to steer...
Ask Andi: How do we change business behavior? We need to deliver results. Get better as a company. It's difficult to break old habits. How can I help employees build habits that matter? Thoughts of the Day: There are ways...
Ask Andi: We struggle to stick to the business plan. It feels unnatural to prioritize working on a plan when day-to-day pressures crop up. It’s easy to get sidetracked. Thoughts of the Day: Stick to the business plan or change...
Ask Andi: We have trouble controlling inventory. Parts come in and go out from various directions. Picked up at stores. Delivered to clients or our shop. Brought in by stock trucks. Installed at clients. And sitting inventory. We could be...
Ask Andi: Being a better boss isn't easy. The older I get, the more frustrated I become. When things come up, there’s an unwillingness on my part to address the seriousness of the issues at hand. What to do? Thoughts...