We need to improve sales. One of our sales guys has a habit of not following through with customers. He does a great job opening doors. But he’s terrible at going back to ask for repeat business or referrals....
Our business needs a succession plan. The strategy has been to recruit good people, promoting from within if possible. With the people in place who could play a significant role in the company’s next generation, we're ready. Next we...
The ball is rolling with a big, new competitor. There’s no stopping them — they’re getting everything they want. We’re already seeing a downward impact on our revenue and on customer price sensitivity. We’ve checked with our peers and they’re...
When it comes to giving a bonus or raise, historically, we’ve given out raises. But we have lingering questions. About what to tie employee bonuses to. A suggestion was made to give one-time bonuses tied to profits for this...
We need to lead the way to success. Especially with our least profitable division. They need some kind of direction, training, or guidance. How to achieve the goals they’ve set. Daily planning and priorities. What gives them the best...
Do I need to hire more salespeople? Our organization is growing. I want it to keep growing. We’re starting to plan for next year and the year after that. How do we figure out how many salespeople we will...
It’s time to turn the business over to the next generation. They’re already here; they’re doing the work. And I’m ready to play, to do other things, to lay down the responsibilities I’ve carried for so long. What do...
Big clients aren’t especially happy with us these days. We have been struggling with the big accounts. Not understanding their needs well enough? Or profitable enough? Sometimes not on time or coming in over budget? How do I prevent...
Last year didn’t build income. We didn't make that much money. We were grossing good money but have a lot of debts to pay off. Our bank account is low – a lot lower than I’m used to. I...