It looks to be a rough month for service department profitability, which we count on for making our numbers. Looks like we're not even close to what needs to bill out. Weather caused some interruptions. Holidays don't help. And...
I would love to just say “no” to one of our better customers who is unfairly demanding and not that great in terms of profit. They buy a lot of what we produce, but I can get past that...
We've got a cash crunch coming up. We have a big contract and they're not making payments. We have expenses that depend on this money being paid on time. Plus new work is coming in that needs our attention. Our...
Do you think women business owners have a harder time getting ahead with their small business as compared to their male counterparts? Do you think they get taken seriously by the people around them who can help or hinder their...
If an employee or management were to get sick, we'd need a replacement plan. What would employee cross-training look like? Thoughts of the Day: Employee cross-training gets your people ready to step into another job and reduce personnel crises....
We are having trouble getting some of our employees to pay attention and they make mistakes. It's almost like they get in a groove and can't get themselves out of it. When there's a mistake, we discuss it. Employees...
For our marketing manager, the pipeline report is a task, nothing more. How do we get buy-in to the role we want this tool to play? I want to ensure we have enough opportunities coming down the road to...
We're finding it hard to take in more work at the moment. We are short on staff needed to produce the work with the labor shortages and unemployment so low. We find it hard to find enough people who are...
Are we keeping too much inventory on hand? And if so, how do we get it in hand? How do we build best practices for efficient and effective inventory management? Thoughts of the Day: Inventory management can be tricky....