Our industry is going through a tremendous amount of change. We have to get ahead of the curve or we risk being left behind in a declining business. We need to figure out how to present ourselves in the best...
We’re trying to figure out production capacity without going to another shift or farming work out to someone else. We have no clue whether it makes sense to hire more production people, or if we do add people, what kinds...
We have a huge fear holding us back. We're afraid of losing clients. Sometimes it paralyzes us. We’re afraid to stand up to bullies. We don’t raise prices. We’re not clear which clients we really need. We’re unsure if complaints...
We have someone helping us with sales. He’s opening a lot of doors, but not closing much. We like him a lot and would like to see him succeed as a sales leader. What should we do? Thoughts of the...
We’re hitting our numbers in terms of new sales, but we’re still off in overall revenue and profit forecast. We’re trying to figure out what’s working and what’s not working. Is it a mix? If the mix is OK, maybe...
Our shop manager is a doer. His hands are on the machines because the right people aren't working for him. He doesn’t give out enough warnings, says he doesn’t have time to look for people to hire. He’d rather do...
We add one client and then we lose one. There’s no real growth to maintain customer loyalty. We have never done a campaign push to grow the maintenance side of our business. Should we focus there? And if so, how...
Empower team leads & managers As a leader, I know I’ve made a big mistake, more than once. By taking things away when people couldn’t get everything done. I’ve taught them to throw their hands up and throw in the...
We know that social media visibility is important. We need to have a better consistency. Unfortunately, allocating time for posting gets lost in the rush of everything that has to get done. Coming up with a theme can be...