Tag: stamford

Make your business unique

We need a differentiator; as an industry we’re being commoditized. We won’t be able to stay in business forever unless things change. Thoughts of the day: Offering something unique boosts profitability and chances for survival in any small business.…

Pats On the Back Can Pay Off

Acknowledging contributions is a great way to build rapport. Start a dialogue with someone about what they’ve done well, in order to find out how they’re really doing. In an environment of tight budgets and limited pay increases, appreciation can help boost morale.

How to Please Big Clients

We have been struggling on the big accounts — not understanding their needs well enough, not profitable enough, not on time and coming in over budget sometimes. Big clients aren’t especially happy with us these days. How do I…